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Refund policy

[Cancellation/ Return/ Exchange]

We accept your cancel request in case the product does not arrive untill the delivery date specified on the product page due to the product shortage or other reasons or untill the delivery date thtat we have announced by an email in advance.

■Return and Exchange
Please confirm that the product has no damage as soon as it arrives.
In case it was damaged, stained or incorrect, please email or call us within 7 days of the delivery date. We will repair and exchange it. The return fee will be paid by our company.
If it is not possible to repair and exchange, we will refund the product fee after you return the product.

A cancel request for your own reason will be accepted only when the product is unused. The shipping fee and bank transfer fee will be paid by the customer.

Any request that passed more than 7 days after the delivery date of the product is not accepted.