Seller
RIDEZ Inc.

Operations Manager
Tomoki Ozaki

Location
33, Sanmai-cho, Kanagawa-ku, Yokohama-shi, Kanagawa, 5F

Phone Number
045-628-9666

Email Address
dealer@ridez.jp

Other charges required in addition to product price
・Shipping fees for product delivery.

Application Expiration Date
In principle, 5 days after order confirmation (automatic email sent for order confirmation).

Defective Products
We will replace or repair initial defects that occur within 7 days from the product arrival date.

Sales Quantity
No specific limit (may be set for some products)

Delivery Time
Ships within 3 business days after order confirmation.
For pre-order, out-of-stock, or hard-to-obtain items, we will notify you of the arrival date via email, etc., and ship as soon as they arrive.
We will notify you via email, etc., if there are delays due to bad weather, courier circumstances, or any other reason.

Payment Methods
PayPal
Cash on Delivery
Credit Card
Apple Pay/Google Pay


Payment Due Date
- For Cash on Delivery
Please pay the delivery person upon product delivery.

Return Period
We do not accept product returns or exchanges except in cases of initial defects.

Return Shipping Costs
In the case of initial defects or incorrect product shipment, we will cover the return shipping costs.