Notices required by Act on Specified Commercial Transactions

Sales Company

RIDEZ Inc.

Chief Operating Officer

Kazuhiro Torisu

Address

F5 MT building, 33 ShinYokohama, Sanmaicho-cho,

Kanagawa-ku, Yokohama-shi, Kanagawa

Phone Number

045-628-9666

E-mail Address

dealer@ridez.jp

Necessary charge besides the product fee

•Bank transfer fee when use a bank transfer to pay.

•Shipping fee

The validity period of a purchase application

Generally for 5 days after we confirmed the order (for 5 days after an email has been sent automatically to confirm the order.)

Defective Product

We exchange or repair a product with initial failure caused within 7 days after the arrival date of delivery.

Sales Quantity

None in particular. (It depends on the product.)

The date of delivery

The product is delivered generally within from 1 day to 10 days after the order.

As to a pre-order item and a item which is out of stock or difficult to get, we will inform you of the arrival date of the item and ship it as soon as it becomes available. 

If the delivery date is delayed due to bad weather, delivery agent’s process and so forth, we will inform you of it by email and so on.

Payment method

•Bank transfer

•Cash on delivery

•Credit card

Payment deadline

•Bank Transfer

-Please transfer the product fee into the designated bank account within 5 days after the order.

When 5 days passed, your order will be cancelled. Please order again.

•Cash on Delivery

Please pay in cash to the Seino delivery staff when the product arrives.

Return Period

We will not repair and exchange the product besides with the initial failure.

Return Fee

Return fee will be paid by our company in case returning a product with initial failure or incorrect product.