Companies wishing to sell commercially
After registering as a member, please write your registered name and contact dealer@ridez.jp.After confirming the contents, we will contact you again. In addition, if you purchase before contacting us, the product will be sold at the regular price. Please note.
How to order products
Products can be purchased by following the steps below.
1. Select a product and add it to your cart <br>Choose a product and press the "Add to Cart" button.
2. Proceed to purchase procedure <br>Check the product and price on the shopping cart screen and press the "Go to purchase screen" button.
3. Enter orderer information and product shipping address <br>Please enter the required information (name, email address, phone number, address, etc.).
4. Select payment/delivery method <br>Please select your payment/delivery method and press the "Next" button.
5. Confirm your order details <br>Please confirm your order details.
If there are no mistakes, please press the "Confirm order" button.
Your order is now confirmed.
About payment
RIDEZ Online Store accepts the following payment methods.-------------------------------------------------- ----------------------------------
■Credit card <br>Please enter your credit card number during the order process and payment will be processed in real time. Currently, the cards that can be used are VISA, MASTER, and AMEX (all including affiliated cards). Once you make a purchase using a credit card, your payment information will be saved by an external payment service provider, and you will be able to make purchases without entering your credit card information next time.
*Depending on the results of the payment process, you may not be able to pay by credit card.
When entering or transmitting your credit card number, it will be encrypted (SSL), so you can use your credit card safely.
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■PayPal
This is a payment method that allows you to safely shop using your Paypal registration information without entering information such as your address or credit card. If you use PayPal, you can pay with various credit cards including "JCB" and "Diners" which are not available at RIDEZ Online Store. Click here for details on PayPal.
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■Apple Pay/Google Pay
This is a payment method that allows you to shop using your Apple Pay/Google Pay registration information without entering information such as your address or credit card. With Apple Pay/Google Pay, you can pay with various credit cards including "JCB" which is not available on RIDEZ Online Store. Click here for details on Apple Pay, and here for details on Google Pay.
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■Amazon Pay
This is a payment method that allows you to easily make purchases using the shipping address and credit card information registered in your Amazon account. Amazon Pay allows payment with various credit cards including "JCB" which is not available at RIDEZ Online Store. Click here for details on Amazon Pay.
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■Cash on delivery <br>The total payment amount is the product price and shipping fee plus the cash on delivery fee listed below.
*Product price Cash on delivery fee
~4,999 yen (tax included): 330 yen (tax included)
From 5,000 yen (tax included): Free
[Payment method]
Please pay the price to the delivery person when the product is delivered. You can choose to pay by cash or credit card.
All credit cards with the JCB, VISA, MASTER, Diners, and American Express logos can be used.
You can also choose from lump sum, installments, and revolving payments.
*Depending on the card company, installment/revolving payments may not be available.
*If you are unable to pay by credit card due to poor signal strength, we may change your payment to cash.
*If you do not receive the order after the shipping company's holding period has passed, the order will be cancelled.
*Cash on delivery cannot be used to pay for payments other than the product, such as special transportation costs during delivery.
About domestic delivery
■About delivery
You will receive a copy of your order details via an automatic reply email as soon as your order is confirmed.
Once your order has been processed and delivery arrangements have been made, we will notify you by email of the delivery date and time.
In the unlikely event that an item is out of stock or discontinued, we will contact you via email.
Normally, if the product is in stock and you order by 2:00 pm on a business day, we will ship it the same day.
(Please note that on days when we receive a large amount of products, or when there is a company event, shipping may be delayed to the next day or later.)
Delivery times vary depending on the product, such as overseas products or made-to-order products, so please check the product page in advance.
■About shipping charges
Products will be delivered by a delivery company affiliated with our company.
*Free shipping for purchases over 11,000 yen (tax included).
However, for Hokkaido, Okinawa Prefecture, and remote islands, 990 yen will be deducted from the shipping fee below.
*Hokkaido, Okinawa, remote islands, etc. may require additional shipping depending on the product.
*Free shipping areas for free shipping products exclude Hokkaido, Okinawa, and remote islands.
*Additional shipping charges may be required for remote islands, etc. Thank you for your understanding in this case.
*If you order at the same time as a free shipping item, basically it will be free of charge.
●If you order multiple items, we will ship them at the shipping charges listed above.
●After placing your order, we will notify you of the confirmed shipping fee via order confirmation email, so please be sure to check it.
<Shipping list (yen, tax included)>
| region | prefectures | postage |
|---|---|---|
| Hokkaido | Hokkaido | 1,650 yen |
| Tohoku/Hokuriku | Aomori prefecture, Iwate prefecture, Akita prefecture, Yamagata prefecture, Miyagi prefecture, Fukushima prefecture, Toyama prefecture, Ishikawa prefecture, Fukui prefecture, Niigata prefecture | 990 yen |
| Kanto | Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Chiba Prefecture, Tokyo, Kanagawa Prefecture, Yamanashi Prefecture | 990 yen |
| Chubu/Kinki | Nagano Prefecture, Shizuoka Prefecture, Gifu Prefecture, Aichi Prefecture, Mie Prefecture, Shiga Prefecture, Kyoto Prefecture, Osaka Prefecture, Hyogo Prefecture, Nara Prefecture, Wakayama Prefecture | 990 yen |
| China | Tottori prefecture, Shimane prefecture, Okayama prefecture, Hiroshima prefecture, Yamaguchi prefecture | 990 yen |
| Shikoku | Tokushima prefecture, Kagawa prefecture, Ehime prefecture, Kochi prefecture | 990 yen |
| Kyushu | Fukuoka prefecture, Saga prefecture, Nagasaki prefecture, Kumamoto prefecture, Oita prefecture, Miyazaki prefecture, Kagoshima prefecture | 1,320 yen |
| Okinawa | Okinawa Prefecture | 1,650 yen |
About overseas delivery
■About delivery <br>We also support overseas shipping. The shipping method will be Japan Post's International Express Mail (EMS). For Asia, it will take about 3-4 days, for North America it will take about 4-5 days, for Europe it will take about 5-6 days, and for other regions it will take about 1 week from shipping to delivery.
■About shipping charges <br>Shipping charges vary depending on the destination country and packaging weight. Please check the Japan Post rates page for details. Shipping charges will be automatically calculated during checkout.
■About delivery accidents such as loss or damage
When shipping by EMS, we provide insurance for the amount of the product. In the unlikely event that a product is lost or damaged, please contact us using the inquiry form. We will provide compensation based on your insurance.
About consumption tax
All our prices include tax. Consumption tax will be displayed at checkout.
About returns
■About cancellation <br>If we are unable to deliver the item by the delivery date specified on the product page due to out of stock or other reasons, or if the item can be delivered from the delivery date notified by email in advance, we will accept cancellation.
Please note that we cannot accept cancellations, returns, or exchanges due to customer convenience.
■About returns and exchanges <br>When the product arrives, please immediately check for damage.
We make every effort to ensure the quality of our products, but if the product you receive is damaged, soiled, or incorrect, please contact us by email or phone within 3 days of receiving the product. We will repair or replace the product at our expense.
If the delivered product cannot be repaired or replaced, we will refund the amount paid after you return the product.
Please note that we will not be able to respond if more than 4 days have passed since you received the product.